- Reviewing your energy tariffs and provide information and advice, and assist in switching suppliers where required.
- Suggest energy saving tips to reduce heating costs.
- Offer budgeting advice and information on making your money go further.
- Talk to those to whom you owe money and try to set up affordable repayments or explore debt options.
- Check your benefits, pension and tax credits to make sure that you are getting everything you are enitled to.
- Provide information on energy grants and funding available for heating.