NEWSLETTER | 01473 569696

Room Hire Agreement   Click here to access our room hire agreement which is applicable for all room bookings.

If you are a member of Quay Place, please click on the Room Booking link below and log in. If you are not a member but would like to join (free of charge, conditions apply), please email or call 01473 569696.



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Refund Policy  If you wish to cancel, please notify Suffolk Mind as soon as possible, confirming in writing.  If notification is received within 48 hours of your booking, Suffolk Mind will charge you in full.  If notification is received 7 or more calendar days before your booking, Suffolk Mind will charge you 50% of the room rental. Suffolk Mind reserves the right to cancel a booking if:

  • Quay Place is closed due to fire or other circumstances beyond Suffolk Mind’s reasonable control;
  • The usage of the room might prejudice Suffolk Mind’s reputation;
  • You have not paid your invoices on time or if you have not complied with these terms and conditions.

Registered Company details:

Suffolk Mind is a registered charity No. 1003061 and is also a company limited by guarantee No. 2611510  
Registered Address:  
Quay Place, Key Street, Ipswich, Suffolk IP4 1BZ
Tel: 0300 111 6000
If you have any additional queries about room bookings please get in touch –